Privacy policy
The personal data we collect, why, who it is shared with and what your rights are.
Last updated: 2026-10-31
Items marked "to be completed by the operator" will be filled in with the operating company's official details before real-money betting opens.
Contents
1. Data controller
The personal data of NGESENGO players is processed by to be completed by the operator, to be completed by the operator. Contact: [email protected].
2. Data we collect
Identification data: phone number, email address, username and, where requested, name, date of birth and ID document.
Financial data: deposits, withdrawals, balance and mobile money transaction references.
Gaming data: bets, winnings, bonuses, responsible gaming limits.
Technical data: IP address, device and browser type, device identifier, login logs.
3. Why we use it
To open and manage your account, process your payments, verify your age and identity, prevent fraud and money laundering, apply your responsible gaming limits, answer your support requests and meet our legal obligations.
To send you marketing offers, only if you have agreed to it. You can withdraw this consent at any time.
4. Who receives it
Your data is only shared with the providers needed for the service (mobile money payments, odds and game providers, hosting, support), who are bound by confidentiality, and with the authorities where the law requires it. It is never sold.
5. How long we keep it
Data is kept for the life of the account and then for as long as our legal and regulatory obligations require, in particular anti-money-laundering obligations.
6. Security
Exchanges with the site are encrypted (HTTPS). Passwords are stored in irreversible encrypted form and access to data is limited to the people who need it.
7. Your rights
You can ask to access your data, correct it, delete it (within the limits of our legal obligations) and object to marketing. Write to [email protected] or open a ticket from your account.